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Privacy policy

Privacy Policy – Youdash.in

Last updated on August 21, 2025

We, i.e., Youdash.in (a Sole Proprietorship owned and operated by Rama Malireddy) (“Company”), are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.

This Privacy Policy explains how we collect, use, process, and disclose information about you. By using our Website (www.youdash.in), Mobile Application (Youdash for Android and iOS), and affiliated Services (collectively, the "Services"), you consent to the terms of this Privacy Policy, in addition to our Terms of Use.

📧 For clarifications regarding this Privacy Policy, please write to us at privacy@youdash.in.

 1. Applicability and Scope

  • The types of information Youdash may collect from you directly or through automated means when you access or use its Services.

  • The practices for collecting, using, maintaining, protecting, and disclosing that information.

  • This policy applies only to information Youdash collects via its Services, emails, text, and related communications.

  • This policy does not apply to information collected by third-party vendors, partners, or affiliates with their own privacy policies.

⚠️ By using our Services and/or registering for an account, you agree to this Privacy Policy.

 

 2. Information We Collect & How We Use It

We collect Personal Information (identifiable data) and Non-Personal Information (device, internet, and usage details).

1️⃣ Information You Provide

  • Name, address, email, phone number, password, gender, DOB, anniversary date, and profile details.

  • Order history for Grocery, Ecommerce Shop, Food Delivery, Car Rentals, Parcel Delivery, and Medicine Delivery.

  • Your communications with vendors, sellers, delivery partners, or Youdash support.

  • Transactional information (billing details, payment details, COD preferences).

  • Uploaded content, contacts shared, and account feedback.

  • Image/video data (CCTV footage at premises, event coverage, security records).

2️⃣ Information We Collect Automatically

  • Usage information: Traffic data, logs, order activity, app usage.

  • Device details: IP address, OS, platform, browser type, device IDs.

  • Location data: Real-time GPS for delivery tracking & vendor matching.

  • Preferences: Language, time zone, in-app settings.

  • Cookies & Tracking: Pixel tags, web beacons, mobile IDs for personalization and ads.

  • Stored files: Photos, contacts, media metadata accessed with permission.

  • Activity logs: Clicks, page views, duration, errors.

3️⃣ Information from Third Parties

  • Social media (Google, Facebook) logins and connected data.

  • Partner, marketer, or research data merged with your profile.

  • Advertiser or analytics partners (Google Analytics, Pubmatic, DoubleClick).

3. How We Use Your Information

We use collected data to:

  • Provide and administer Services (Grocery, Food, Ecommerce, Car Rentals, Parcel, Medicine).

  • Process and respond to support queries and delivery issues.

  • Personalize offers, recommendations, and content.

  • Diagnose technical or platform issues.

  • Send communications (emails, SMS, WhatsApp, app notifications).

  • Enable relevant advertising and promotions.

  • Conduct surveys, contests, or research.

  • Detect and prevent fraud or misuse.

  • Train employees and improve quality assurance.

  • Notify users about service changes or policy updates.

  • Comply with legal requirements.

  • Use anonymized/de-identified data for analytics.

 4. Payment Card Information

  • We may require debit/credit card details for transactions.

  • All data is encrypted and processed via PCI-compliant third-party payment gateways.

  • Fraud detection and prevention measures are applied during transactions.

 5. Applicants (Vendors / Jobs / Delivery Partners)

  • Data provided during job/vendor applications is used for verification, background checks, and candidate evaluation.

  • Retained for administrative purposes, audits, and compliance.

6. How We Share Information

We may share your information with:

  • Subsidiaries/affiliates (if applicable).

  • Contractors, vendors, logistics, and sellers.

  • Third-party service providers (surveys, payments, hosting, advertising, communications).

  • Potential buyers in case of business sale, restructuring, or merger.

  • Brands or sellers (for quality feedback, campaigns, contests).

  • Government or legal authorities (if required by law).

  • Auditors, fraud detection systems, and assurance services.

We do not sell personal data to third parties.

7. Your Information & Rights

  • Correspondence: You may opt out of promotional emails but cannot unsubscribe from mandatory legal or policy communications.

  • Deletion: Users may delete accounts via App settings. Data will be permanently removed within 30 days (except legally required records).

  • Limitations: Requests may be denied if abusive, unsafe for other users, or legally restricted.

8. Security Measures

  • We implement physical, electronic, and managerial safeguards to secure your data.

  • Data is encrypted during transmission and stored securely.

  • PCI-compliant processors handle payments.

  • Users must keep their username & password confidential.

9. Third-Party Links

  • Our Services may link to external sites or apps.

  • We are not responsible for third-party privacy practices.

  • Users are encouraged to read external privacy policies before sharing personal data.

10. Policy Amendments

  • Youdash may update this Privacy Policy periodically.

  • Updates will be posted on this page, with effective dates.

  • Significant changes may be notified to users where legally required.

11. Contact Us

For queries related to privacy or data usage, reach out: